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POD 1 – What a courageous conversation is and why they need to happen
Identifying the issues that need to be addressed during a courageous conversation.
Determining what we should communicate during a courageous conversation.
Identifying screening questions to determine whether a courageous conversation is required.
Analysing the steps to prepare for a courageous conversation.
POD 2 – The keys to a successful courageous conversation
Discovering the top strategies to ensure a successful outcome of your conversation.
POD 3 – Communication skills to make your courageous conversation work
Ensuring a more successful courageous conversation in 4 easy steps.